Help & Support

How can we help?

Quick fixes for the most common things below. If you're stuck, a real person (the founder) reads every message — scroll down and send a note.

Common tasks
⬇️
Download & install
Get the latest installer and walk through setup, including what to expect from SmartScreen and antivirus.
Go to download → 🔑
Activate your license key
Paste your key into Settings → License & Plan. Your plan updates immediately — no restart needed.
How to activate → 💻
Move your license to a new PC
Deactivate on the old machine, then activate with the same key on the new one. Your key is movable.
Move my license → 💸
Get a refund
30-day money-back guarantee, no questions asked. Email us from your purchase address and we'll process it.
Refund policy → 🐞
Report a bug / send logs
What you did, a screenshot, and the newest log file (auto-scrubbed of personal info) is all we need.
How to report → 🛡️
Antivirus or SmartScreen warning
New installers sometimes get flagged or trigger a second setup window. Here's what's normal and what to do.
Fix AV / SmartScreen →
Learn the features

New to PC AutoPilot? These are plain-English, step-by-step walkthroughs — pick a feature and we'll show you exactly what to click.

🚀
Getting started
Install, first launch, and Simple vs Power mode — up and running in about 10 minutes.
Start here → 🧹
Clean up your PC
Remove temp files, cache, and clutter. You review exactly what's removed before anything is deleted.
How to clean → 🗂️
Auto-organize files
Sort your Downloads and Desktop into tidy folders by file type — automatically. Files are moved, never deleted.
Set it up → ⏺️
Record a macro
Record a sequence of clicks and keystrokes once, then replay it anytime or on a schedule. No coding.
Record one → ⚡
Free up memory (RAM)
One click reclaims memory background apps are holding — without closing anything or losing your work.
How it works → 🧭
Find duplicate files
Scan for byte-identical copies and safely remove the extras — deletions go to the Recycle Bin, always recoverable.
Find duplicates → 🤖
AutoPilot AI
Ask in plain English ("why is my PC slow?") and get guided help. Included on every plan — bring your own key.
Turn it on → 🔁
Hands-off weekly maintenance
The full walkthrough: your PC cleans and organizes itself every week, completely on autopilot.
Full walkthrough →
Popular questions

See all questions in the full documentation →

Still stuck? Send us a note.

We respond to every message, usually within a few hours on business days.

✅ Message sent! We'll get back to you shortly. (If it's about activation or a refund, send from the email you used at purchase so we can find your order.)
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